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Technologies

i-count

People Traffic

Camera based technology enables the accurate counting of customers into and out of an areas or building. The solution can be a single lens I-Count camera using the very latest SRT (shape recognition technologies) vision algorithms or a multi lens 3D binocular solution, each solution is installed based on merit. The single lens (I-Count) camera is also compatible with the advanced multi solutioned NetCount device; when for example additional insights are required such as queuing or service desk monitoring.

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q-count

Queuing Time & Length

Camera based technologies enable the accurate monitoring of customers into and out of a queuing area, regardless of structured or unstructured. The solution can be a single lens camera (Q-Count) using the very latest SRT (shape recognition technologies) linking multiple cameras through the NetCount device, enabling larger areas to be covered economically; or a multi lens 3D binocular solution, each solution is installed based on merit. Insights can be delivered historically, or in real-time delivering alerts enabling staff to proactively react to changing needs.

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d-count

Service Level Desk Monitoring

Camera based technologies enable the accurate monitoring of both the customer and the associate serving them. The solution can be a single lens camera (D-Count) using the very latest SRT (shape recognition technologies) linking multiple cameras through the NetCount device, enabling multiple service areas to be monitored economically; or a multi lens 3D binocular solution, each solution is installed based on merit. Insights can be delivered historically, or in real-time enabling staff to react to customer requirements or the changing needs of the business.

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z-count

Zone & Area Monitoring

Camera based technologies enable the accurate monitoring of people into and out of a monitored zone. The solution can be a single lens camera (Z-Count) using the very latest SRT (shape recognition technologies) linking multiple cameras through the NetCount device, enabling larger areas to be covered economically; or a multi lens 3D binocular solution, each solution is installed based on merit. Insights gathered are used to justify costs and income generation from areas such as gondola ends and special areas of interest. The data can be delivered historically, or in real-time delivering alerts enabling staff to react.

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netcount

Netcount Multi Solution Platform

NetCount is an advanced multi layered proprietary device, designed and manufactured by ourselves to allow the integration of up-to four separate camera-based sensors; each with the capability of a different solution, from people traffic through to queue length monitoring. The advantage of the platform, is that for the first time a store or location can implement a number of solutions without the cost being prohibitive.

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beacons

Beacons

Beacon technology is a location-based technology which uses Bluetooth for communicating with beacon enabled devices like your smart phone. Beacon-triggered messages can be used to entice potential customers by sending a coupon or discount code. For retailers, this could provide the ability to reward customers for location-based actions. For example, if you walked past a store and your phone pinged with an offer, would it make you more or less likely to go inside.

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location-analytics

Dwell Time & Customer Loyalty

Smart phone devices constantly ping the outside world in an attempt to reach a known wi-fi point or service antenna. Each time it does it identifies itself, whilst we don’t know who the device belongs to, we do know its repeat location history and the dwell time within monitored areas. By using Wi-Fi nodes, we can accurately monitor in location times as well as devices that just pass by and don’t enter. We can also identify loyalty to both the location and to the brand: As a smart phone is a personal item, the insights the data provides allow a client to understand how marketing activities effects new verse existing loyal customer.

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facial-recognition

Age & Gender Recognition

Facial camera technology has come a long way since its first introduction, we are now able to accurately understand the gender and approximate age as people approach or leave a location. The benefits of understanding if marketing activities are attracting the intended audience or not. Currently under development includes an emotion algorithm that will allow a greater understand of how a customer has perceived a location or event: did it make them, happy, sad, indifferent or excited.

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What we do :-

We partner with our clients to reveal the customer journey, identify the opportunity whilst helping to improve customer service levels with smarter solutions and business analytics.

Our experience allows our clients to engage the customer throughout their journey; create, monitor and maintain core business KPI’s on that journey.

Corporate Headquarters:
1149 Sawgrass Corporate Parkway Sunrise Florida USA
Email:
Tel: +1 (954) 846 7011
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